Privacy Policy | HopCat

Privacy Policy

 

Last Revised: July 14, 2021 

 

Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective one day after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy. 

 

COLLECTION OF INFORMATION 

 

PERSONAL INFORMATION 

  • The types of information we collect that identify you or relate to you as an individual (“Personal Information“) may include things such as the following: 
  • Name, Date of Birth, mailing address, telephone number, e-mail address, username, and password (for account administration), when you supply this information voluntarily 
  • Device ID, including IP address, which is automatically collected and, while they don’t identify you as an individual, do identify a particular computer 
  • Geolocation (if you are using a mobile application and you consent to this function) 
  • Financial account information and other payment information (that you submit to us for order processing) 
  • Additional Personal Information you may submit as necessary for the administration of particular promotional events, such as sweepstakes or contests 
  • For more details about how we collect information, including details about cookies and how to disable them, please see "Your Information Choices" below. 

NON-PERSONAL INFORMATION 

Other types of data will also be collected periodically, such as: 

  • Type of browser and operating system, mobile application usage data, and aggregated information such as “clickstream” information which means entry and exit points (including referring URLs or domains), traffic statistics, page views, and impressions, all of which are collected automatically 
  • Demographic information you choose to submit and which we may combine on an anonymous basis with similar information from other users 
  • Information collected through cookies, web beacons, pixel tags, and other technologies described in more detail later in the Cookies and Web Beacons section of this Privacy Policy 
  • Device Information – Device type, OS, and identifier

 

INFORMATION WE MAY COLLECT FROM OTHER SOURCES 

In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services. 

 

USE OF INFORMATION 

We use information about you for various purposes, including to: 

  • Provide, maintain and improve our services; 
  • Provide services you request, process transactions, and to send you related information; 
  • Send you technical notices, updates, security alerts, and support and administrative messages; 
  • Respond to your comments, questions, and requests and provide customer service; 
  • Communicate with you about news and information related to our service; 
  • Monitor and analyze trends, usage, and activities in connection with our services; and 
  • Personalize and improve our services. 

 

By accessing and using our services, you consent to the processing and transfer of your information in and to the United States and other countries. 

 

SHARING OF INFORMATION 

 

We may share personal information about you as follows: 

 

With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as:

 

If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; To enforce applicable user agreements or policies, including our Terms of Service https://hopcat.com/terms-service; and to protect us, our users or the public from harm or illegal activities; In connection with any merger, sale of www.hopcat.com assets, financing or acquisition of all or a portion of our business to another company; and 
If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information. 

We may also share aggregated or anonymized information that does not directly identify you. 

 

Third-Party Analytics 

  • We may allow third parties to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. Our privacy policy does not apply to, and we are not responsible for, third-party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices. 

Security 

  • We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. 

 

YOUR INFORMATION CHOICES 

 

Cookies 

  • Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services. 

Geolocation Data 

  • You may enable or disable your (1) location-specific personalization, (2) mobile app notifications, and (3) mobile app messaging at any time. You may do this in your settings by using the links here for either iPhones or Androids. 

Promotional Communications 

  • You may opt-out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. 

 

Your California Privacy Rights 

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at: 

 

By Mail:  

ATTN: HopCat Rewards 280 Ann St NW Grand Rapids, Michigan 49504 

 

By Email: 

rewards@hopcat.com  

 

By Phone: 

(616) 965-9780 

 

However, please note that under the law, Services such as ours that permit California residents to opt in to, or opt-out of, this type of sharing are not required to provide such information upon receiving a request, but rather may respond by notifying the user of his or her right to prevent the disclosure. To opt-out of having information about you shared with third parties for direct marketing purposes, please choose to opt-out of our email, push, and SMS marketing by unsubscribing at the end of our emails or editing your profile on our app. 

 

Contact Us 

If you have any questions about this privacy policy, please contact us at: info@hopcat.com.